Shipping Policy
Important information :
Before we prepare your items for shipping, here are a few recommendations.
- Please check your shipping address and personal data (name, email, telephone number), make sure it is correct.
- For clothing and shoes: Check your measurements with our size chart. Our sizes have different standards for EU and USA, if you did not check or you are not sure, share with us your measurements and we will help you find what size is best for you giga@gigaknows.com.
- For Personalized items with names engraved. Please share your personalized text otherwise it will be a blank name tag.
- You can change or cancel your order in a period of 24 hours after placing the order. After that period, we will proceed with the shipping process as ordered. No changes can be made after shipping has occurred.
Delivered Time
Delivered Time = Processing Time + Shipping Time
1) Processing
Processing: Usually 3-7 working days
Preparation for shipping (Preparing your items, quality checks, packing, paperwork, etc)
2) Shipping
Free Shipping to Standard Mail (20-45 days) USA and Europe(some regions), for more information about shipping time/ costs for another regions email us support@gigaknows.com.
Note:
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to holidays, invalid address/phone No, customs clearance procedures or other causes.
Tracking
You’ll get shipping information for your order when the items in your order are fulfilled. Make sure that your Email address is correct.
If you need a faster shipping alternatives, please email us support@gigaknows.com for more information.